Shipping policy

Shipping Policy

At Lorevia, we are committed to delivering your orders swiftly, safely, and efficiently. Our goal is to ensure a seamless and premium shopping experience from the moment you place your order until it arrives at your doorstep.

Shipping Coverage

We are pleased to offer Free delivery across the UAE on orders over AED 200. on all orders, with absolutely no minimum purchase required. Wherever you are located in the Emirates, we bring our products straight to you at no extra cost.

Processing Time

Our team works efficiently to prepare your items. Once your order is successfully placed, it undergoes careful inspection and packaging. This standard processing and handling phase typically takes 1 to 2 business days before dispatch.

Delivery Time

Following dispatch, your package will be handed over to our trusted courier partners. You can generally expect your delivery to arrive within 2 to 5 business days, depending on your specific location within the UAE.

Order Tracking

Transparency is key to a reliable shopping experience. As soon as your package is dispatched from our facility, a tracking update will be sent to you, allowing you to monitor the real-time progress of your delivery.

Unexpected Delays

While we strive to ensure all shipments arrive strictly on schedule, occasional delays may arise due to unforeseen courier logistics, peak seasons, or unexpected circumstances. We deeply appreciate your patience and understanding should such rare events occur.

Questions and Inquiries

If you have any questions regarding your shipment, custom delivery requests, or need assistance tracking your package, our dedicated customer support team is available 24 hours a day, 7 days a week.